Terms of Use

Last modified: July 16, 2025

  • Acceptance of Terms
  • Trademarks
  • Use of Platform and Materials
  • User Accounts
  • Subscription and Payment
  • Links to Third-Party Sites
  • Privacy
  • No Warranty
  • Limitation of Liability
  • User Content and Submissions
  • Service Availability
  • Data Processing
  • Termination
  • Additional Terms
  • Modifications
  • Governing Law
  • Contact Information

Acceptance of Terms

By accessing or using the Plutoo property management platform (“Platform”), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our Platform.

Trademarks

Plutoo LTD, a subsidiary of DINOCO LONDON LTD (Company Number: 15979777), claims rights in certain trademarks and service marks contained in this Platform. “Plutoo” and “Pluto” and related marks are trademarks of Plutoo LTD. Unauthorized use of Plutoo’s trademarks is strictly prohibited.

Use of Platform and Materials

The information, software, and materials contained in this Platform, and the terms, conditions, and descriptions that appear, are subject to change. Unauthorized use of Plutoo’s Platform and systems including but not limited to unauthorized entry into Plutoo’s systems, misuse of passwords, or misuse of any information posted on the Platform is strictly prohibited.

You may use the Platform only for legitimate property management purposes in accordance with applicable laws. Not all features and services are available to all users. Your eligibility for particular features and services is subject to final determination by Plutoo LTD.

User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Subscription and Payment

Platform access requires a paid subscription. All fees are as specified in your chosen subscription plan and are non-refundable unless otherwise required by law. We reserve the right to modify fees with 30 days’ advance notice.

Links to Third-Party Sites

This Platform may contain links to websites controlled by third parties. Plutoo LTD hereby disclaims liability for any information, materials, products or services posted or offered at any third-party sites linked to this Platform. By creating a link to a third-party website, Plutoo LTD does not endorse or recommend any products or services offered or information contained at that website.

Privacy

Your use of the Platform is subject to our Privacy Policy, available at https://plutoo.co.uk/privacypolicy, which is incorporated into these Terms by reference.

No Warranty

The Platform and all information and materials contained therein, including software, text, graphics, and other items are provided “AS IS” and “AS AVAILABLE”. Plutoo LTD does not warrant the accuracy, adequacy or completeness of the Platform and expressly disclaims liability for errors or omissions. No warranty of any kind, implied, expressed or statutory including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given in conjunction with the Platform.

Limitation of Liability

In no event will Plutoo LTD or its parent company DINOCO LONDON LTD be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this Platform or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or system failure, even if Plutoo LTD or representatives thereof are advised of the possibility of such damages, losses or expenses.

User Content and Submissions

All information submitted to Plutoo LTD via this Platform shall be deemed and remain the property of the submitting user, however, you grant Plutoo LTD a license to use such information as necessary to provide the Platform services. Plutoo LTD shall not be subject to any obligations of confidentiality regarding submitted information except as agreed or as required by law.

Service Availability

This Platform is intended for use by individuals and businesses located in the United Kingdom only. Use of this Platform is not intended for distribution to, or use by, any person or entity in any jurisdiction where such use would be contrary to local law or regulation.

Data Processing

Your data is processed on servers located in the United Kingdom and may be stored on servers in the United Kingdom and United States (via Google Firebase services). By using the Platform, you consent to this data processing arrangement.

Termination

We may terminate or suspend your access to the Platform at any time for any reason. Upon termination, you may request your data within 90 days, after which it may be deleted.

Additional Terms

Certain sections of the Platform may contain separate terms and conditions, which are in addition to these Terms of Use. In the event of a conflict, the additional terms will govern for those specific sections.

Modifications

We reserve the right to modify these Terms at any time. Continued use of the Platform after modifications constitutes acceptance of the updated Terms.

Governing Law

Use of this Platform shall be governed by the laws of England and Wales. Any disputes arising from these Terms shall be resolved through court proceedings in England and Wales.

Contact Information

If you have questions about these Terms of Use, please contact us:

Plutoo LTD
(A subsidiary of DINOCO LONDON LTD, Company Number: 15979777)
Email: [email protected]
Legal Email: [email protected]
Support Email: [email protected]
Address: Felsted Water Tower, Garnetts Lane, Felsted CM6 3EE, United Kingdom

By using the Plutoo property management platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.